Closing the Gap between Store, Desktop and Mobile in the new age of Telco Omni-channel commerce Back to the Events



Generally considered the innovating force driving the new age of digital commerce, many telecom operators are still searching for what it means to fully embrace this important distinction, and are lagging behind their competition (or missing out on massive opportunities) in establishing a true Omni-channel commerce environment.

In this webinar, we will focus on telecom omni-channel best practices, and how operators can and should apply a top-down holistic approach the telcom consumer’s brand experience in their front-facing order capture applications throughout all channels and ultimately close the gap between store, desktop and mobile.

Presentation by Alistair Oldfield

Alistair is leading Emeldi pre-sales processes and advising Emeldi management teams on best practice in delivering digital commerce solutions. He has been working with Emeldi in various roles from 2005, and over the years has amassed a combined 7,000 man days of project implementation within the Telecommunications, and Financial sectors.