Enterprise Product Catalogue

A truly convergent Omni-Channel Commerce & CRM Platform

Manage all physical products and digital services in one place – providing significantly reduced time to market for the introduction of new products, services and campaigns. Capturing and retaining customers is the biggest challenge in the new era of telecom world. With Emeldi Product Catalog, telecom operators can easily manage all physical products and digital services in one place – providing siginificantly reduced time-to-market for the introduction of new products, services and campaigns.

Product Catalog is a part of Emeldi Commerce solution and is one isolated microservice with no dependency on other microservices. It may be deployed and used as a standalone component either on-premise or SaaS.

  • Capable of supporting the full set of B2C business products required
  • Ensures single module to deliver full business requirements
  • Supports relevant Siebel business rules
  • Fully modular & scalable product
  • Master data management with rich APIs

Fully automated, product catalogue-driven ordering & fulfilment

Emeldi Commerce is designed purely around CSP transactions and processes allowing for rapid deployment times and providing you with a highly targeted and high value proposition.

  • Product-catalogue driven end-customer experience providing a seamless propagation of sophisticated product and service definitions to customer-facing front-ends.
  • Sophisticated Configure, Price, Quote (CPQ) functionality allows for definition, administration, and mapping of complex product relationships, pricing rules, and eligibilities to telecom use-cases.
  • Telecom-specific product Catalogue provides significantly reduced time-to-market for the introduction of new products, services & campaigns.

Benefits

Throughout our 20-year journey, we fine-tuned our Product Catalog for the best possible performance to bring control and overview for our customers and help them with:

  • Reduction in complexity in implementing changes
  • Reduction in cost of ownership
  • Increase in customer experience & productivity
  • Increase in conversion rates through ordering automation

Industry-Recognized Solution

Emeldi Commerce® is a niche telecom disruptor according to Gartner. Gartner has featured Emeldi Commerce® among the leading digital commerce and CRM vendors 4 years running:

  • The Gartner Digital Commerce Vendor Guide, 2014 to 2018
  • The Gartner CRM Vendor Guide, 2016
  • IT Market Clock for Digital Commerce, 2016
  • Digital Multichannel IT Solutions for CSPs, Worldwide, 2016

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