"Emeldi is the heart of our CRM" – O2 CZ
In recent publications from Gigabit and Business Chief Europe,
Mr. Jan Hruska, CTO of O2 Czech Republic, sheds some light onto
their successful digital transformation with the help of Emeldi Group.
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Emeldi Commerce®Omni-Channel Platform 6.0
providers to deploy a platform allowing for the flexible introduction
of UX services across any and all channels.
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Enterprice Product Catalogue
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Telecom industry specific Commerce & CRM platform
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Emeldi Commerce® – Omni-Channel Commerce & CRM Platform
The Emeldi Commerce® platform is a telecom industry specific digital commerce & CRM that covers the whole processes supporting the full end-to-end customer lifecycle, dealing dynamic factors such as customer care and sales. Our Omni-channel approach paves a continuous and consistent customer experience across a spectrum of all touch points, both in the online and retail worlds.
Emeldi Commerce® helps our customers build and sustain a competitive advantage in cutting-edge markets for their customers through:
- Mapping full E2E customer lifecycle in unified 360° view CRM
- Enhanced customer experience as a key telecom market differentiator through a consistent Omni-channel approach
- Accelerated introduction of new products and services via flexible telco-specific enterprise product catalogue management
- Targeting specific customer segments with tailored proposals through its extensive business rules management engine capabilities
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years of experience
corporate customers served
operating offices worldwide
Recognized By Gartner
Emeldi Commerce® has been included in the Gartner Digital Commerce Vendor Guide for the past continuous years.
Gartner subscribers can access the reports at Gartner.com.
Gartner, The Gartner Digital Commerce Vendor Guide, 2018
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"Emeldi is the heart of our CRM" - O2 CZ
10.06.2019 - In recent publications from Gigabit and Business Chief Europe, Mr. Jan Hruska, CTO of O2 Czech Republic, sheds some light onto their successful digital...
read more