Emeldi Commerce® – Omni-Channel Commerce & CRM Platform
The Emeldi Commerce® platform is a telecom industry specific digital commerce & CRM that covers the whole processes supporting the full end-to-end customer lifecycle, dealing dynamic factors such as customer care and sales. Our Omni-channel approach paves a continuous and consistent customer experience across a spectrum of all touch points, both in the online and retail worlds.
Emeldi Commerce® helps our customers build and sustain a competitive advantage in cutting-edge markets for their customers through:
- Mapping full E2E customer lifecycle in unified 360° view CRM
- Enhanced customer experience as a key telecom market differentiator through a consistent Omni-channel approach
- Accelerated introduction of new products and services via flexible telco-specific enterprise product catalogue management
- Targeting specific customer segments with tailored proposals through its extensive business rules management engine capabilities
years of experience
corporate customers served
operating offices worldwide
Recognized By Gartner
Emeldi Commerce® has been included in the Gartner Digital Commerce Vendor Guide for the past continuous years.
Gartner subscribers can access the reports at Gartner.com.
Gartner, The Gartner Digital Commerce Vendor Guide, 2018