Emeldi Commerce® – Omni-Channel Commerce & CRM Platform
The Emeldi Commerce® platform is a telecom industry specific digital commerce & CRM that covers the whole processes supporting the full end-to-end customer lifecycle, dealing dynamic factors such as customer care and sales. Our Omni-channel approach paves a continuous and consistent customer experience across a spectrum of all touch points, both in the online and retail worlds.
Emeldi Commerce® helps our customers build and sustain a competitive advantage in cutting-edge markets for their customers through:
- Mapping full E2E customer lifecycle in unified 360° view CRM
- Enhanced customer experience as a key telecom market differentiator through a consistent Omni-channel approach
- Accelerated introduction of new products and services via flexible telco-specific enterprise product catalogue management
- Targeting specific customer segments with tailored proposals through its extensive business rules management engine capabilities
years of experience
corporate customers served
operating offices worldwide
Recognized By Gartner
Emeldi Commerce® has been included in the Gartner Digital Commerce Vendor Guide for the past continuous years.
Gartner subscribers can access the reports at Gartner.com.
Gartner, The Gartner Digital Commerce Vendor Guide