Emeldi Group | Omni-channel ecommerce solutions

OUT-OF-THE-BOX OMNI-CHANNEL COMMERCE FOR MVNOs

Product and services that deliver best value, speed, and fit
Flexible customer experience reduces number of calls to agents
Ready to deliver and integrate into host company’s ecosystem
Flexible delivery: on-premises or SaaS

EMELDI COMMERCE^® FLEXIBLE PRODUCT CATALOGUE MANAGEMENT

Simplified and highly accelerated introduction of new products and services

EMELDI COMMERCE^® TELECOM INDUSTRY SPECIFIC OMNI-CHANNEL PLATFORM

Network operators:

Introduce full business flexibility with a next generation Omni-channel digital commerce ecosystem

MVNO-in-a-box:

Deploy highly-sophisticated and proven capabilities to market in minimal lead times

EMELDI COMMERCE^® OMNI-CHANNEL PLATFORM

Building a competitive advantage on the telco market through an enhanced continuous and consistent customer experience across all touchpoints

EMELDI COMMERCE® LEVERAGING THE POWER OF THE INTERNET

As the key communication channel with customer by centralizing telecommunication IT architecture around digital commerce domain

EMELDI COMMERCE® DIGITAL COMMERCE PLATFORM

Supporting the end-to-end customer lifecycle while covering the entire portfolio of CSP sales and care processes

Emeldi Commerce^® - Omni-Channel Platform

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The Emeldi Commerce^® platform is a telecom industry specific digital commerce solution that covers the whole processes supporting the full end-to-end customer lifecycle, dealing dynamic factors such as customer care and sales. Our Omni-channel approach paves a continuous and consistent customer experience across a spectrum of all touch points, both in the online and real worlds.

Emeldi Commerce^® helps our customers build and sustain a competitive advantage in cutting-edge markets for their customers through:

Enhanced customer experience as a key telecom market differentiator through a consistent Omni-channel approach
Accelerated introduction of new products and services via flexible telco-specific product catalogue management
Targeting specific customer segments with tailored proposals through its extensive business rules management engine capabilities

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Gartner

Emeldi Commerce® has been included in the Gartner Digital Commerce Vendor Guide for On-Premises Digital Commerce Platforms for the past two years in a row.

Gartner subscribers can access the reports at Gartner.com.
Gartner, The Gartner Digital Commerce Vendor Guide, 2016, 25 May 2016