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Emeldi Commerce®Omni-Channel Platform 6.0

The latest version of Emeldi Commerce® enables service providers to deploy a platform allowing for the flexible introduction of UX services across any and all channels.

Press Release

"Emeldi is the heart of our CRM" – O2 CZ

 

In recent publications from Gigabit and Business Chief Europe,
Mr. Jan Hruska, CTO of O2 Czech Republic, sheds some light onto
their successful digital transformation with the help of Emeldi Group..

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Enterprise Product Catalogue

Manage all physical products and digital services in one place with Emeldi Commerce®- providing significantly reduced time to market for the introduction of new products, services and campaigns.

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Telecom industry specific Commerce & CRM platform

Emeldi Commerce® is a tailor made solution satisfying the needs of service providers by providing unified channel, customer and product management.

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Emeldi Commerce® – Omni-Channel Commerce & CRM Platform

The Emeldi Commerce® platform is a telecom industry specific digital commerce & CRM that covers the whole processes supporting the full end-to-end customer lifecycle, dealing dynamic factors such as customer care and sales. Our Omni-channel approach paves a continuous and consistent customer experience across a spectrum of all touch points, both in the online and retail worlds.

Emeldi Commerce® helps our customers build and sustain a competitive advantage in cutting-edge markets for their customers through:

  • Mapping full E2E customer lifecycle in unified 360° view CRM
  • Enhanced customer experience as a key telecom market differentiator through a consistent Omni-channel approach
  • Accelerated introduction of new products and services via flexible telco-specific enterprise product catalogue management
  • Targeting specific customer segments with tailored proposals through its extensive business rules management engine capabilities

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Strong History
20+

years of experience

Trusted Provider
30+

corporate customers served

International Presence
6

operating offices worldwide

Recognized By Gartner

Emeldi Commerce® has been included in the Gartner Digital Commerce Vendor Guide for the past continuous years.

Gartner subscribers can access the reports at Gartner.com.
Gartner, The Gartner Digital Commerce Vendor Guide, 2018

Latest News

What we've been up to, where we've been, and more

Emeldi Technologies launch their latest Omni-channel CRM software: Emeldi Commerce® Version 6.0

26.04.2020 - Emeldi Technologies, a leading software provider to the telecommunications industry, has released their latest Omni-channel CRM (Customer Relationship Management) software:...


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