Powering the Omni-channel Commerce Experience

THE NEXT GENERATION OF USER EXPERIENCEEMELDI COMMERCE® Omni-channel Platform 6.0

Emeldi Product Engineers have realized a vision, optimized for
the Telecommunications vertical, which will enable service providers
to deploy a platform allowing for the flexible introduction of UX
services across any and all channels.
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OUT-OF-THE-BOX OMNI-CHANNEL COMMERCE FOR MVNOs

Product and services that deliver best value, speed, and fit
Flexible customer experience reduces number of calls to agents
Ready to deliver and integrate into host company’s ecosystem
Flexible delivery: on-premises or SaaS

EMELDI COMMERCE® FLEXIBLE PRODUCT CATALOGUE MANAGEMENT

Simplified and highly accelerated introduction of new products and services

EMELDI COMMERCE® TELECOM INDUSTRY SPECIFIC OMNI-CHANNEL PLATFORM

Network operators:

Introduce full business flexibility with a next generation Omni-channel digital commerce ecosystem
MVNO-in-a-box:

Deploy highly-sophisticated and proven capabilities to market in minimal lead times

EMELDI COMMERCE® OMNI-CHANNEL PLATFORM

Building a competitive advantage on the telco market through an enhanced continuous and consistent customer experience across all touchpoints

EMELDI COMMERCE® LEVERAGING THE POWER OF THE INTERNET

As the key communication channel with customer by centralizing telecommunication IT architecture around digital commerce domain

EMELDI COMMERCE® DIGITAL COMMERCE PLATFORM

Supporting the end-to-end customer lifecycle while covering the entire portfolio of CSP sales and care processes

Emeldi Commerce® - Omni-Channel Platform

Emeldi eCommerce
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The Emeldi Commerce® platform is a telecom industry specific digital commerce solution that covers the whole processes supporting the full end-to-end customer lifecycle, dealing dynamic factors such as customer care and sales. Our Omni-channel approach paves a continuous and consistent customer experience across a spectrum of all touch points, both in the online and real worlds.

Emeldi Commerce® helps our customers build and sustain a competitive advantage in cutting-edge markets for their customers through:

  • Enhanced customer experience as a key telecom market differentiator through a consistent Omni-channel approach
  • Accelerated introduction of new products and services via flexible telco-specific product catalogue management
  • Targeting specific customer segments with tailored proposals through its extensive business rules management engine capabilities

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Gartner

Emeldi Commerce® has been included in the Gartner Digital Commerce Vendor Guide for On-Premises Digital Commerce Platforms for the past three years in a row.

Gartner subscribers can access the reports at Gartner.com.
Gartner, The Gartner Digital Commerce Vendor Guide, 2017

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Demo

See and interact with Emeldi Commerce® eCommerce and Self Service portals in these explorative demos.

OMNI-CHANNEL SOLUTION

We are fully focused on helping our customer enhance their end-customer experience.

ABOUT US

The Emeldi Group is a leading provider of e-commerce solutions to the telecommunications, financial and utilities sectors
CAREERS

At Emeldi, you’ll discover a company where you can be professional and informal at the same time.
CASE STUDIES

Learn more about each project through our customer case studies.
Customers

We are proud of our global customers
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