ING Insurance Case Study
ING Insurance Czech Republic and Slovakia are members of ING Group, a global financial institution with 200-years of experience in banking, investments and insurance. ING has been operating subsidiaries within the Czech Republic and Slovakia since 1991 establishing itself as one of the first foreign life and pension insurance service providers within the region. ING has a worldwide market share of more than 85 million customers in 40 countries and occupies a leading position as an insurance provider within the Czech Republic and Slovakia.
Results
In order to better service its customers with an improved online offering, ING Insurance Czech Republic and Slovakia initiated a program to fundamentally revise its portal technology framework consolidating their existing heterogeneous portal applications into a centralized modern web-based platform.