KBC Slovakia Case Study

The ČSOB group is a leading player in the Slovak financial services industry and is a part of the KBC Group. Combining the power of its retail brands – ČSOB (banking, insurance, asset management, leasing and factoring) and other members of the financial group – ČSOB group holds strong market positions in all segments of Slovak financial market.


As part of an on-going Group initiative aimed at strengthening its market position and executing a strategic business transformation through the delivery a new multichannel self-service platform, ČSOB (and the KBC Group as a whole) was seeking to leverage its existing portal technology standards and framework by extending their use across multiple country subsidiaries.