Emeldi Pure-play API Commerce

Providing a true 360-degree view for CSP service management

Broadening the digital storefront

Bring digital commerce to your customer’s context with pure-play API commerce. With Pure-play API Commerce, operators can expand their Omni-channel landscape to capture the channels which are most convenient to their end-consumers; allowing incoming transactions to emerge from beyond.

  • Create a digital experience platform (DXP) which can provide full digital commerce functionality via APIs offered to end-users through custom presentation tiers
  • Retain a digital storefront while freeing up other sales channels to be completely decoupled from your main platform
  • Easily incorporate light-weight external clients (native mobile apps, or web-based) which leverage only subset of functionality required through a simple API

“Headless” commerce

Pure-play API Commerce lets you decouple channel presentation from its underlying digital commerce business logic, processes, and data allowing for a clean componentized, API-oriented architecture providing unit-based atomic operations:

  • Product search
  • Product information
  • Order capture / workflow
  • Shopping basket
  • Product eligibility
  • Product Price rules
  • InvoicesPayments
  • Service Requests
  • Customer account management

DXP enabler for Group Operators

With Emeldi Pure-play API Commerce, operators can build the exact experience optimized for their business without being constrained by technology. Pure-play API Commerce is a fundamental enabler for:

  • Process consistency and re-use of business logic software
  • Cross-channel Digital Commerce journeys
  • Offering a digital commerce business model which supports multiple reseller partners and external sales channels
  • Allowing smooth operation of multiple digital and physical channels supporting cross-channel continuity of experience

Taking Commerce to the Customer

Deliver discrete digital commerce services without embedding them directly into your Omni-channel platform and expand the reach of your brand’s customer interaction points to the channels your end-consumers are most productive:

  • In-store experiences
  • Native mobile apps
  • Digital marketplaces
  • Virtual Agents, Conversational commerce (chat bots)
  • Social network integration

Industry-Recognized Solution

Emeldi Commerce® is a niche telecom disruptor according to Gartner. Gartner has featured Emeldi Commerce® among the leading digital commerce and CRM vendors 4 years running:

  • The Gartner Digital Commerce Vendor Guide, 2014, 2015, 2016, and 2017
  • The Gartner CRM Vendor Guide, 2016
  • IT Market Clock for Digital Commerce, 2016
  • Digital Multichannel IT Solutions for CSPs, Worldwide, 2016

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