Vinatel Case Study

As a response to the Czech Republic’s significant Vietnamese population, Vinatel was one of the first providers in the country to created a sharp market plan to deliver specifically to Vietnamese users with exclusively cheap rates to Vietnam and offering customer service in Vietnamese. Since their inception in 2014, Vinatel has been offering pre paid and post paid plans off of O2 Czech Republic’s network.

The Emeldi Commerce® – a comprehensive Java-based fully-fledged enterprise e-commerce solution aimed for deployment into tier-1 telecom, banking, and utilities enterprise service providers – was ultimately chosen as the product to deliver Telefónica O2’s set of requirements in the online channels domain and CRM.

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